Our Privacy Policy

Your privacy is very important to us. As a user of our website, you may have access to information that will help you understand the caregiving process, and solutions that may make family caregiving easier. We want you to feel as comfortable as possible visiting our website and using the services it offers. This Privacy Statement tells you what information we collect, how we protect it and what choices you have about how that information is used. We urge you to read the following Privacy Statement so that you will understand our commitment to you and your privacy.

Personal Information We Collect

You do not have to register in order to use our website. If you choose to contact us or to request a Family Care Passport, we may collect such information that you elect to give us in order for us to respond to you (or to send you a copy of the Family Care Passport, or any other requested information), including your name, email address or physical mailing address, phone number and/or any comments. Such information will be stored safely.

We comply with the Children’s Online Privacy Protection Act and do not knowingly collect personal identifiable information from anyone under the age of 13.

Disclosure of Information We Collect

Except as set forth in this section, we will not disclose to any unaffiliated company any information we gather from you that could be used to contact you (your "Personal Information"). Any information provided to entities affiliated with us will be treated in accordance with this Privacy Policy. We will consider, and may release, Personal Information to third parties to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order. We will also provide Personal Information to our vendors and suppliers and affiliated companies when it is appropriate for them to provide us with products and services, or for them to provide you with products on our behalf, and/or to provide services related to better operation and maintenance of our website and the purposes of our website (our "Affiliates"). An example of such disclosure would be for the purpose of enabling an Affiliate to send a Family Care Passport to you if a Passport was requested by you, or to notify you of a caregiving workshop or seminar if it is reasonable to assume that such would be of interest. We will request that each Affiliate not further use or disclose Personal Information for any purpose other than providing us or you with products or services. Of course, we cannot guarantee their compliance with our requests.

We may provide information about you that does not allow you to be identified to, or contacted by, third parties ("Aggregate Information"). For example, we might inform third parties regarding the number of users of our site and the activities they conduct while on our site. We also might share information regarding the demographics of our members, such as their age, sex or occupation. Depending on the circumstances, we may or may not charge for this information.

We do not buy, sell, rent or trade mailing lists. Identifying information collected through our Contact Us Form is used only to facilitate our ability to respond to you by return email or regular mail, and is not used or collected by us in any way.

We may from time to time seek to have our site certified by independent certification organizations. Such certifications may require an audit of our website, including your Personal Information and the Aggregate Information. We will request that each such certification organization not further use or disclose Personal Information for any purpose other than auditing this website for compliance with its certification qualifications. Of course, we cannot guarantee their compliance with our requests.

We may change this Privacy Policy at any time by posting revisions to our website. Your use of this website constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised Privacy Policy, please exit the website immediately.